Peter F.

I am the organizer of a Meetup group and I just had a simple question, which I hoped I could email or call to find the answer. The Help page is a total joke with almost no information. It would be one thing if I was just an attendee, but I am a paying member of this service. Is it legal to offer a service with absolutely no way to contact the company? Don't they have some responsibility to assist their customers?

Until this time, I felt very positive about Meetup, but I simply cannot believe their lack of customer service or even anyone that can help me. I guess they have my money and that's all they care about... rather than having good customer service. Maybe customer service is a thing of the past in our new world order of millennials?

I read about this site in one of my seminary textbooks and took their online quiz. Unfortunately, I accidentally must have subscribed to their newsletters which I do not want but get several times every day. I have "unsubscribed" several times but the emails keep coming. So I tried to call, but no one in the office seems to answer their phone. How lovely that a website that is designed to uplift is actually has me frustrated and steamed! Places like this should not be allowed to stay in business.