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48 days and counting... that is how long it has been since I last saw my $3200 I transfered from UK to my Australian bank. But it's not the loss of money that is the painful part, it's the process of communicating with HSBC to resolve the issue.
I gave up calling, the call centre rep in India would simply hang up once they realized the problem was too hard. Emails were ignored, so escalated to the complaint dept, Dave Anthony RIDGWAY to be precise. And here has been the single most arrogant, disinterested & unhelpful individual I've ever had dealings with. If there was ever someone stuck in the wrong job who despises customers, it's this guy.
Will I ever see my $3200 again? Who knows at this rate.
Peter J.'s review of HSBC UK earned 3 Very Helpful votes
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Spoke to David Pearson today supposedly is a complaints specialist. He was rude aggressive and...
