Peter T.

I bought two parts from US Auto Parts and gave them a core deposit for each part. I returned the two parts, and have not received my full deposit back, missing the half for one of the parts, $73.20 although the parts were returned, with delivery tracking by FedEx Ground on 12/7/10, and it was signed for by JReggie on 12/8/2010, Tracking #**************. I have sent literally dozens of emails, and keep getting ignorant responses saying they owe the money, and have to refer it to supervisors in accounting, which they fail to name. The Customer Service staff of US Auto Parts is incompetent to handle simple matters, and the Accounting department is completely non-responsive.

If you value your time, better off paying a few percent more and not doing business with US Auto Parts. A more reputable, competent retailer would have saved me a lot of aggravation.