I ordered flowers for my mom on Friday for a Sunday delivery, $155. Sunday, no delivery and an email delaying delivery to the next day. Monday, same thing. Tuesday, same thing. Substandard phone system kept hanging up on me after 15 min. Hold time. I had to email them to deliver on Wednesday or cancel order. Wednesday they emailed me that the order was cancelled. Yet to receive a refund. Go with a company that won't screw you like FTD. There's no way the 4 1/2 star rating on this site is accurate
Pete W., we are here to help. Can you please provide your seven-digit order number?