I ordered an oil fill tube assembly and the dipstick o-ring for a Cubcadet SC100 lawn mower. The o-ring was not in stock and the company did an excellent job of keeping my informed via email. After a couple of months, I emailed the company to cancel the o-ring part and send the oil fill tube assembly. Never heard from them. The parts finally came in and shipped to me. The oil fill tube assembly was perfect. The o-rings were the wrong size. Even the o-ring in the tube assembly was incorrect. I informed the company of this and again, never heard back from them.