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The Hotelreservations.com website mislead me to believe that I was communicating with the hotel I was trying to reserve. I should have been more careful. By not double-checking, I paid a HUGE premium over what the booking should have cost me. I felt cheated and ripped off, paying too much in taxes, hidden fees, and the reservation itself. In short, I paid $188.10 for a room that would have cost me $126 had I spoken to the hotel directly. Hotel Reservations LLC promised to refund the fee, but they never did.
Tip for consumers:
I was mislead into thinking I was speaking to the hotel itself. Make sure you realize that you are dealing with a third-party that adds no value, for which you will pay a huge unexpected premium. I would avoid this site completely.
Products used:
Overnight stay at the hotel
Philip R.'s review of HotelReservations.com earned 2 Very Helpful votes
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