Lets just see if this gets published - my last one didn't. This Company is not helpful at all. I have emailed with 3 people - Katherine appears to be the "trouble shooter " for complaints - BUT she will only put you off -she will say - apologies for inconvenience" - then tell you that someone else is handling the problem rah rah rah - she stalls and then puts it off. I have wasted $200 on a phone that doesn't work properly - which they admit - BUT STILL WON'T OFFER to replace it
Dear customer,
Could you please provide your order number to cservice@banggood.com(Charis)? I will try my best to check it for you asap.
Waiting for your earlier reply.
Best regards
Charis