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Phil K.

Contributor Level

Total Points
80

1 Review by Phil

  • CoffeeBeanDirect

11/18/23

I have been a subscriber of Coffee Bean Direct products since February of 2012 when my late brother, who was already purchasing from Coffee Bean Direct, suggested I give them a try. Wife and I are coffee lovers - - - kitchen is decorated in coffee decor - - and there is no doubt that Coffee Bean Direct is a gem.

Product wise, we have tried a variety over the years and never a 1 has disappointed. Beans are always freshly roasted and there is NOTHING that beats the smell of opening a new 5lb bag and getting that whiff of heaven. Our current favorite is Grandpa's Blend... amazing blend of beans and just the right roast for a smooth cup of coffee. Our second favorite is the Hawaiian Kona Blend which we purchase for our RV trips.

Product is excellent but even more so, if that is possible, is their service. I'm in NC now (been here since 1989) and know Frenchtown well as I grew up in Pittstown. Their staff is top shelf. Always helpful. Always responsive. Always providing a smile and good cheer. Recently worked with Shawna and what a pleasant person who answered my inquiry quickly and was not "robotic". Thank you Shawna and thank you Coffee Bean Direct team.

So glad to see this company flourishing and wish them many more years of success. Please don't change who you are for in large part it is what you are!

Products used:
We purchase 5lbs Grandpa's Whole Bean and 2.5lbs Hawaiian Kona Blend

Service
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