I created a VHS to digital order with YesVideo. They directed me to drop off my VHS tapes (20 of them) at a Walmart photo center. YesVideo claims they never received the box. I reached out to YesVideo and they placed the blame on Walmart and blew me off with this email:
[Dear Phillip, Thank you for contacting YesVideo, we appreciate your inquiry.
Unfortunately, as of today, your order has not been shipped to our facility. I suggest requesting to speak with management to locate your order and a UPS tracking # attached for shipment. I hope to have fully addressed your concerns. If you have any additional questions, you can also visit our website at dvdwalmart.com. Regards, Mikko Brooks | Customer Service Representative YesVideo, Inc. Norcross, GA *******]
No Mikko, my concerns weren't addressed in the least bit. I inquired three times with Walmart and each time I was told someone will call me. No one ever called. Between Walmart and YesVideo, they just lost 18 years of my life that I will never get back. Shame on YesVideo and Walmart. Inexcusable.