All I can do is reinforce what other customers have said about this company. My order was placed a month ago and I'm still waiting. First the original item got lost with the courier (yeah, right), then Greensideonline said they were out of stock and it would take four weeks to get a replacement item. I asked for my money to be refunded - no reply to my emails. Customer services were hopeless, told me to WRITE to accounts (not email) then decided that possibly an email would be OK. I pointed out I had already done this twice but simply got stone-walled saying all she could do was check orders! And so it goes on... I don't expect to get either my item or my money back. YOU HAVE BEEN WARNED.