Phyllis B.

If you are even thinking of ordering a dress from this site, BEWARE! The dresses you view on their site are not what you receive. I also found an Alfred Angelo style #1963 in a local shop but couldn't afford the $899 so I got online and found "the same dress" on their site for $240, of course I was overjoyed! When I received my wedding dress I was very disappointed with the actual purchase.
The dress I believed I was ordering (via pictures on their website) was absolutely stunning! The dress I received was pretty but not at all like the dress pictured. I ordered Ivory, received white, the dress ordered had crystal like stones on the skirt of the dress at each gather which were sporatic over the skirt, the dress I received had sequin like flowers at each gather which were in a row across the skirt making me look like the icing on a wedding cake.
I received my dress on a thursday and I emailed the company via their "contact us" link on their website on the following Monday to see about returning the dress. I received no response, by the way they do not have a phone number listed on their site for contacting them. I emailed them again from their site a month later, still no response. A coworker suggested that I email them from their site pretending to be interested in purchasing a dress and give a different but valid email address. Shocking enough they responded to the potential sale email. I responded with "I find it funny that you are so quick to respond to a potential sale but do not respond to a customer complaint" they claim they never received my email from the previous month. I explained that due to their response time or lack there of that I had since had to purchase another dress and simply wanted to return the dress for a refund. They replied with "the time in which you had to return the dress has lapsed and we will not be able to help you". I am seeking further action with the credit card company to get this matter resolved.

Make sure before you order that you will be happy with a dress that may be kind of like the one you see on their site.