FILING A COMPLAINT WITH THE FEDERAL TRADE COMMISSION, BETTER BUSINESS BUREAU, AND WHATEVER OTHER FEDERAL AGENCY BECAUSE THIS BUSINESS TOOK MY HARD EARNED MONEY FOR A MASK ON 3/24/2020. THE FILTERS FOR THE MASK CAME ON APRIL 14,2020. I SENT A F/U EMAIL *******@gadgetsul.com AND ASKED ABOUT THE MASK AND THE RESPONSE FROM THE EMAIL WAS:
Dear,
Thank you for your email.
First of all, allow me to thank you for your order and trust.
We are located in the US but our warehouses are in the US, China, and Singapore. We send the items per our stock.
Due to the current pandemic situation and due to health and safety reasons we are sending the packages separately in order to be safe.
Your order has been shipped and it's on its way to you.
Please understand that we truly value you as a customer and we are following up regarding the status of your package and we will send you the tracking information as soon as possible.
If you have any questions or concerns, please do not hesitate to contact us as we are more than happy to help!
--
Kind regards,
Kelly Dorman
Gadgetsul Support Team
SENT ANOTHER EMAIL ON APRIL 14, AS OF TODAY MAY 4,2020 STILL NO MASK.
CONCERNED-HARD-WORKING-PAYING-CUSTOMER