Placed an order for a $25 gift card for a friend for the holiday. No confirmation email and no giftcard after 24 hours. Sent two emails and a ticket via the external helpdesk they have set up. Left two phone msgs only by finding the phone number ONLY in the fine print of the terms and conditions. Not ONE response after a week. But they debited my account. I disputed the charge. Would not ever recommend giving these people your money