Peter J.

Bought tickets for a Michael Ball concert in Brighton 3 months in advance - had to pay 3 times the official ticket price. Viagogo stated that e-tickets would be sent 3 days before the event. On the day of the concert - no tickets. Customer service advised that they would be issued. Left home to travel to the concert - still no tickets. Waiting in the queue to enter the concert, an e-mail from Viagogo to say unfortunately the tickets were not available, but "don't worry - we could go to an alternative concert using the Viagogo guarantee". As we left the queue, another e-mail containing the tickets - 50min before the concert start. This Company is not fit for purpose and I will NEVER use them again. Be warned - total grief awaits you and scammed up prices.