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P J.

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1 Review by P

Hubble Contacts

  • Hubble Contacts

“Customer service agents are so-so”
7/27/20

Took over 2 months and 3 agents to have the situation resolved.
Also regarding the shipping, understanding the new reality with COVID and mailing problems, maybe you should consider changing your shipping methods. You should provide shipping proof with tracking number automatically, instead of having us to contact someone, then be turned away by an agent that don't care. Being told "5 to 10 days, up to 15 days" when it takes up to 2 months is not a solution, and it doesn't help to keep customer.

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