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PJ B.

Contributor Level

Total Points
81

1 Review by PJ

  • Eat & Fit

2/14/22

Can't reach their "support" portion of the website, it is down for "maintenance", just trying to find them is impossible, the phone number listed shows to be in Nevada, but the message is that "the call cannot be completed as dialed". Somehow this website is connected to CULT. FIT in Bangalore, India. It is virtually impossible to cancel the service. I was faced with having to cancel my bankcard, tied to most of my payments, just to get these people out of my life!

Service
Value
Quality
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Eat-and-Fit S. – Eat & Fit Rep

Hello, PJ!

Please accept our apologies for the delayed response.

We have nothing to do with the website you mentioned and we do not have any offices in Nevada. The name of our company is BetterMe, we provide users with apps for physical and mental health. Here is our website: https://betterme.world/. I'm afraid you are referring to the wrong company since we do not have any phone numbers and provide support via email only.

Still, we'd love to help you with your problem, so we would appreciate it if you could contact us at care@betterme.world and mention that you left feedback on Sitejabber. We will check our database to see if we have any orders under your name and assist you with your request.

Kind Regards, Team BetterMe

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