Thumbnail of user pjruth2

Jim R.

Contributor Level

Total Points
80

1 Review by Jim

  • Rentalcars.com

2/17/24

Total scam. At pickup, was told my $100/300 ins. Coverage wasn't enough (charged $189 for their $300/500). Declined their toll tag charges (had my own mobile tag). After return, was charged for use of theirs ($15/day + tolls + $25/toll [their fee]). It's taken 4 months to clear it through my credit card. Tried to charge me for dents in the car - good thing I had taken pictures at rental. Total BS company.

Tip for consumers:
When I realized how I was being scammed at the rental desk, I told them to cancel, and I would go to a reputable company in the airport. Their response was, " Fine. But we've already been paid, and we don't give refunds. You'll be wasting your time and paying double. Your choice."

Products used:
Auto Rental

Service
Value
Quality

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