Something has happened to this once amazing company. They are either going down or they have already folded but refuse to admit it.
I ordered a Dandelion-colored Marilyn Dress on 3 August 2023, and was promised shipment in September. A "pre-order." Fast-forward to October, the price is basically cut in half from what I originally paid, and I was promised a reduction in price as well as fulfillment of product.
I have still not received my dress nor responses to my emails requesting shipment updates and/or refunds. Buyers beware; I wish I had found this forum in August. I have so many beautiful and durable items from BetaBrand, but I guess I won't own any more. I loved this company and their utilitarian style and design. I'm so disheartened by this and dreading finding yet another company like them. Le sigh.