Recently (about a month ago), I bought an item from this site. After the online shopping was completed, my credit was already charged but I have never received the item (till now) that I bought. I sent email to the customer support couple of times, I receive a new ticket number each time I send an email, and says "they will contact within the 48 hours" but they never reply back with the case. When I tried to reach them by the phone, they are inaccessible by the phone.
Never shop from this site. There are better sites for shopping such as Amazon.com or Ebay where they care customer so much.