priscilla c.

If I could give them zero or negative stars, I would. I had the same experience as a couple others here and believe it is a farce or a really bad joke.

Received email confirmation stating order was received and included an expect date. After that date past, I clicked their order status link and noticed a "this order has been cancelled" note at the top of my confirmation page. Never received any kind of notice that my order was being cancelled, nor information on why. Tried to contact them by phone, but could not find a phone # (which should have been a flag when ordering). Tried email to fix/expedite issue, but received no response. Sent final email stating I was an extremely dissatisfied csutomer and would let others know, then received an undelivered bounce back: "The following organization rejected your message." I am taking that to mean that once a particular email address complains, rather than address the issue, the address is blocked.

I see a phone # on their main page now, but do not plan to call it.

Only saving grace is that my money was not taken from me. If it had been, I would be calling them fraudulent, rather than merely a farce.