After repeated attempts to obtain help logging into the art.com site and receiving curt and unhelpful responses, I am baffled that these people are still in business! Is there an owner there that cares about the business? Reads reviews? I am shopping online a great deal on a current project and have no issues with Amazon, Ballard Designs, Grandinroad, Wayfair, Crate and Barrel, Williams Sonoma, CB2, Pottery Barn and everyone except Home Depot, whose website isn't responsive (the people are friendly and helpful though). Shameful! And it is so frustrating for potential customers looking for help finding their account information.