Sellers mostly conmen, and the support make it even worst supporting all the conmen and more worst, their default once seller send complete job the system automatically select job done, many time customer get caught when trying to send message to check but the system automatically release payment and you can only blame yourself for sending reply...support will only tell you that your fault and you can only continue to communicate with sellers...so many of this type and many others when payment release you can never take back your money because of bad system and support, you can't escalate to next level...