Damien S.

What can I say, first shipment and the documentation they provided was refused by DHL and customs. Waited 30 days to be finally told that they cannot amend the documentation once the shipment has been sent, so had to pay 30 days storage fees plus $60 to DHL to amend the documentation and 6 hours out of my day to drive to the airport and try to wrangle it free from customs. Their customer service is non-existant and the total cost of my $200 value first package was $200 for the products, $200 for shipping with MyUS plus several HUNDRED more and countless hours emailing and talking to DHL and MyUS trying to get it solved. They did not care at all that I cancelled my account leaving items unshipped and would write bad reviews like this. They have many bad reviews on many review sites, wish I had seen that first before doing business with a shipping company that doesn't actually know how to handle customs documentation. No wonder they do not have a telephone number, it would be ringing off the hook with angry and disgrunted customers. Just AVOID!