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Cat T.

CT

Contributor Level

Total Points
81

1 Review by Cat

  • Paula Young

8/12/23

It's a challenge ordering a wig or topper bec. You have to wait to receive it and then try it on. Most often it will need to be exchanged for a different style or color change. With PAULA YOUNG if you need to return your wig they DO NOT give you a choice of credit towards another wig or refund. You only receive partial credit towards another wig. I've used them twice and both times it was a disaster. Since they're rated 38 on the list of wig companies I think I'll just go ahead with another company with much better reviews! I'm done. Customer is a nightmare!

Products used:
Topper

Service
Value
Shipping
Returns
Quality

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Thumbnail of user kathyw1323
2/26/24

The wig is NOT average size, but smaller and yet they're charging me $20 to exchange it! Shisters!

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2/22/24

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