Terrible refund policy. Requested cancellation and refund within 20' for a trip that was scheduled for the day after and they rejected it due to their "policy"
Stay away - There r much better platforms out there
Ridicullous services. I booked my flight at 1600 for next day, they confirmed payment, issued the return ticket and after 7 hours they said they cannot issue the first part of the ticket.
Wasted several hours waiting for them + had to rebook my flight at a higher price than they originally advertized
Never again! Their prices are actually fake
Tip for consumers: stay away
Products used: flights that i paid for low priced but since they couldnt supply i paid almost 50% more, after 7 hours
Thank you for bringing this to our attention. We are genuinely sorry for the inconvenience caused you. Kindly know that this is not the service we want you to experience. We would love to assist you in any way possible. We would love to check your concern.
Please follow the below steps for further assistance.
1. Please send us your detailed concern and booking details at en_servicemanager@trip.com.
2. Please include a specific indicator on your email subject line: {sitejabber}. Thank you for your cooperation and understanding.
Placed and online order on Friday and Saturday morning I got an email with tracking number of my order. Received it early Monday morning. Good prices and nice packaging
Dear Pwlina P.,
Thank you for bringing this to our attention. We are genuinely sorry for the inconvenience caused you. Kindly know that this is not the service we want you to experience. We would love to assist you in any way possible. We would love to check your concern.
Please follow the below steps for further assistance.
1. Please send us your detailed concern and booking details at en_servicemanager@trip.com.
2. Please include a specific indicator on your email subject line: {sitejabber}. Thank you for your cooperation and understanding.
We look forward to your information.
Best regards,
Rachel
Trip.com