This is my first time and will be my last time to place an order via OurShopee.com.
I placed an order on 25 Aug 18 and I received a call from OurShopee within the same day to confirm the order and confirm the delivery time which they told me that the delay very will be by 3 working day and the charge 9 dirhams for processing the order. Which they should not charge the customers as they need long time to know if the products acutely there or not. And till date they don't know.! As I called them today which 5 days past and they still would like to know with the product availability! Helloo guysuf you don't know about the products availability why u do offers and you do confirm the shipment time this is excuse me " stupidly" and fooling the customers;(
I don't recommend this website for people like me which they would not like to be fooled and waiting for long to get the shipment.
My advise for OurShopee.com:
1. Do offers with available products or can get them immediately.
2. If your buyer and the other shops u dealing with will let you delaying customer shipment STOP dealing with them the market is toooooo big and there's many would like to do business.
3. If the issue with the management or the manager who dealing with the suppliers PLZ change or train him to do the job right.
4. Be updated with market competition as there's many websites doing same ur business but they way better with their services such as ( Souq.com, AWOK, etc and others you know very well.
Hope my advise will work for you
Dear Customer, Please provide your phone number or order id, so that we can check the issue and solve it. We are receiving lot of fake comments so need to be sure and if it is genuine we will make sure the issue will be solved