Rachele M.

I ordered a rose bush as a gift and it was sent to me by mistake. I left two email messages, called once and a second time. I spoke with someone who said I would get an email to see what they could do for me. No email. I also told the person I spoke I work during the day and maybe UPS could pick up in the evening. I sent my third email and only get a notice that UPS is making a pickup, 9 to 5! No message. When I left another email saying I wasn't available during the day I got another message;
"There is nothing we can do.
We scheduled the pickup per your request.
We have issued you the label, you are more than welcome to drop it off at UPS."
Wow. So sorry I purchased from this company.