I have 2 concerts in my area coming that I would like to go see. I've received pre-sale codes to purchase tickets to both. I keep receiving multiple errors trying to purchase these tickets. Literally have been trying off and on for 7 hours. From my desktop computer both Edge and Chrome, their app and a laptop. EVERYTHING comes up empty handed with a error message "it's not you, it's us." "Can't purchase from this device." I'll get to the payment screen but it's greyed out and I can't put my card # in. JUST HORRIBLE EXPERIENCE!