Raina H.

I bought this for my granddaughter, the butterflies malfunctioned and matted to her head. The company did not care at all. I told them her head would most likely need to be shaved. Their answer? Then shave it. Customer service was awful the product was awful. Buyer beware.

I went to walmart.com, ordered 3 items. Believing I was ordering from walmart.
2 items came in on time. The 3rd was taking forever. It was a gift and I was starting to worry. I contacted walmart and they told me it was a 3rd part sale.
I asked to cancel the order. They told me they could not do that, to contact unbeatable sale myself. I did. I asked when my item would arrive?
I was told, it was not even processed yet, so it would be some time. I asked to cancel the order. I was told " We have a no exchange, no return, no cancel for any reason policy" I asked them, really? What if its broken?
She again stated the No refund. Ect. She then told me as a one time deal, she would cancel the order, since it was not processed at that time. I thanked her. 2 days later BOOM its delivered.
I called and said, I recveieved an email of cancelation, why did I get the item? No answer to that. Turns out... I jinxed myself, my item was broken. So now I have a broken item that I cant give as a gift OR use.
Walamrt refused to help, and unbeatable sale is a rip off business. The BBB is FILLED with complaints exactly like mine, only some people were able to send theirs back and then got charged a "restock fee".
Unreal.Its hard to tell from my picture, but the door is broken (glass cracked and door wont close) and it hangs like you see it... crooked, kind of like the company.

I ordered several Tshirts for Christmas. A few of them were to small. They took the Tshirts back no questions asked and gave us the option of a larger size. In the craziness of Christmas I accidentally sent back a Tshirt I got from somewhere else. They returned that to me as well and understood my mistake. I would DEF. Shop here again, and I would and have told people about them and how great they are. Not to mention they have some pretty awesome shirts! Cant say enough good things about them and their shirts!