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One of worst customer service. Yatra says full refund on cancellation and when you cancel, they deduct hidden charges.I made hotel booking 2 weeks back and with full refund promise till 2 days.I cancelled booking 1 week back and they deducted cancellation charges.Cancellation charges was not mentioned anywhere when I booked.Very unprofessional service.
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Dear Rajesh, Greetings from Yatra.com! We are here to assist you, please kindly share your Yatra booking reference number and registered email address for us to check and take it further. Regards Yatra Care