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Refuses to give $200 refund (thought it was bond) for room at hotel for 9 May 2023 that was already paid for online for $101.75. Made exhaustive efforts to get $200 refund. Receptionist couldn't work out how I was charged $200 and kept saying manager will call me x 3 but never returned call. I give up! 'See you at VCAT'!
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