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Purchased phone through Motorola website...when it didn't work only offered refund for purchase amount less trade in of old phone. The trade in company isn't Motorola as I was led to believe on the Web site.
I have had 4 different Motorola phones over the last few years...I'll never get another... Chinese company is a proven ripoff...
I was told by support to use the phone and see if sound quality improved if not I could return for a full refund or get another phone paying any difference in price...
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