I ordered something a week before Thanksgiving, so even with their ridiculous 21 day turnaround it was supposed to be here by mid December. Here it is Dec. 20 and still nothing. 2 calls to people overseas handing their phone lines and still no help at all, no tracking number, nothing. If my item was ACTUALLY shipped out on Nov. 30 like you say it was it would have been here in a week via ground shipping, unless of course it was either coming from somewhere like China, or never actually shipped, which is what I suspect. I called my cc and reported this as a fraudulent charge. DO NOT BUY FROM THEM. WILL NEVER DO BUSINESS WITH THEM AGAIN.