Thumbnail of user randy.danso

Randy A.

Contributor Level

Total Points
83

1 Review by Randy

  • Capital One

1/18/24

I called to have a payment refunded and these guys told me different information whenever I called to get it resolved. One person told me to provide proof of payment for a payment that he see's on the screen in front of him... then when I get transferred the agent tells me there's no need for proof of payment. I've called 4 different times and heard something different each time. It's clear that the associates are not trained properly or they're just terrible at their jobs. I'm extremely happy I'm no longer with this joke of a company.

Randy Has Earned 3 Votes

Randy A.'s review of Capital One earned 3 Very Helpful votes

Randy hasn’t received any thanks yous.

Randy doesn’t have any fans yet.

Randy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user farwelld1
4/26/24

Had a 6000 surplus. Closed account. "You will receive your money in 15 business days". Call on...

Thumbnail of user alinis
4/19/24

I'm a new business owner and I decided to open a small business account with Capital One...