Had a problem. Used contact form on site to explain issues. Waited several days. No reply. Also texted the company phone number. Same result. No reply. I have only had the ebike for 2 months but company says warranty is for 6 months. It seems like there is no warranty.
Hi Randy, I will be answering your question here.
Answer:
I'm sorry you're upset but what you were asking us was illegal and I told you that when you were purchasing. The speed limit set for electric motors is 32km/hr. I would never jeopardize our business by doing something illegal and changing that for you. Any modifications done by yourself to change that will void the warranty.
Question by customer:
"How to get 50+?
(As mentioned on Kijiji)
Put real speedometer on.
Did pedal and motor.
Motor seemed to resist total speed above 32. Best I could do with hard pedaling, fast gear and full motor was about 35.
Verified motor itself gives 32.
Hoping to mention unit to my students in a couple of weeks."