They say your promo credit pack of $160cdn will get you about 10 lead responses. Well after I paid, turns out that is only 4 lead responses. Classic bait and switch. I called to complain and ask for a refund, very frustrating conversation as they tried to justify. They didn't like my complaint or tone and terminated my account and no refund. $160 stolen from me. Nothing I can do but warn others. They are not local despite their local phone number, based in London.
Hi there Randy,
We're sorry to hear that you have had a negative experience using our platform. We did reach out to you to try and resolve your issues but you declined our offer.
We are able to provide refunds for unused credits - please email us at team@bark.com and we can see if we are able to help.
Kind regards,
The Bark Team