Bad, comumication with customer service. Wont call you back, don't e-mail you, just take your money. You read it says free, to sign up. They take 149.95 from your card... times are hard, i can't afford this... sure would bid on items, alot lesser... why can't they just refund money back to the cards... avoid tension with people... dont understand... there is alot of auction site, they are fair... help someone...!