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Randy M.

Contributor Level

Total Points
100

1 Review by Randy

  • Dell

7/2/20

Purchased a system worth over $4000 on May 25 with a June 26 delivery date, A week later and the date was pushed back a week, now just before it to be delivered I get an email saying it'll be another 4 weeks. Talked 45 minutes with customer service and finally they blamed COVID 19. I don't think COVID 19 put the delivery dates on Dell's site. If Dell has a supply problem then they need to adjust their delivery time to account for this not use bogus dates that they can make. COVID 19 is bad, DELL hiding behind it is sickening. Order was finally cancelled, no longer a DELL customer..

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