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They are fast, competitive and protect you if something is wrong with purchase. I have shopped with them for years and have always been happy with my purchases.
My flight dates were changed and I didn't catch it the next day. So I call (I am two months from my flight) to change it and they tell me $1600 to change my $600 flight. Stay away!
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Randy, as discussed, we offered a flight that was less expensive, but the dates were different than you originally requested. We do alert our customer's in several areas that you have chosen alternate dates and saved $$$ do you want to continue. Unfortunately this was over looked and the off dates were selected. We do offer 24 hour cancellation with a refund from the booking date, but you contacted us weeks later, therefore the fare you purchased was way more expensive. We do apologies for the inconvenience.