Your cashback with hotels.com will only progress once you have completed your stay with them. This may take a while to pass, depending on how far you booked in advance.
In regards to the rate,I would first check you made a purchase that would meet the requirements for the higher rate. If you did, please lodge a claim for this so we can ask the retailer why we haven't been paid the higher rate of cashback.
Matt
Raphael Has Earned 1 Vote
Raphael D.'s review of TopCashBack.co.uk earned a Very Helpful vote
Hey Raphael,
Your cashback with hotels.com will only progress once you have completed your stay with them. This may take a while to pass, depending on how far you booked in advance.
In regards to the rate,I would first check you made a purchase that would meet the requirements for the higher rate. If you did, please lodge a claim for this so we can ask the retailer why we haven't been paid the higher rate of cashback.
Matt