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Raphael D.

Contributor Level

Total Points
81

1 Review by Raphael

  • TopCashBack.co.uk

6/25/23

Several months without receiving cashback payment (Hotels.com)

Also Topcashback tracked an incorrect cashback rate (2%), while the expected cashback is 11%.

Not worth the headache.

Service
Value
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Matt T. – TopCashBack.co.uk Rep

Hey Raphael,

Your cashback with hotels.com will only progress once you have completed your stay with them. This may take a while to pass, depending on how far you booked in advance.

In regards to the rate,I would first check you made a purchase that would meet the requirements for the higher rate. If you did, please lodge a claim for this so we can ask the retailer why we haven't been paid the higher rate of cashback.

Matt

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