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I was informed after paying for shipping my package hadnt even been scanned in after a week of waiting for some capacitors that it would probably be another 2-4 weeks before I would receive my package I made an order from another company the same day that offered free shipping and that order has already been received so I called that company back today (tubes and more) they shipped my capacitors out same day if tube depot cant gaurantee shipping or that you will even receive your package they shouldnt be shipping anything to anyone until they can get secure shipping this is rediculous funny one company can ship for free and send in a timely manner tubes depot charges for shipping and cant even give u a delivery date lesson learned I'll be using tubes and more from now on tubes depot is a terribly managed company
Tip for consumers:
If your a professional that has clients this company isnt for you they cant get you parts in a timely manner
Products used:
F&T capacitors from tubes and more
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Thank you for your order and feedback. We apologize for any confusion regarding shipping. You reached out to us yesterday regarding this issue and we responded to your concerns notifying you that your package has been shipped and that USPS (not TubeDepot) has missed the scan on the outgoing package. This issue has been posted on our website so that our customers can make an educated carrier selection since the global covid pandemic began in 2020. You can review the details again here: https://tubedepot.com/pages/a-note-on-usps-delays We are confident that your package is still in transit and will arrive dependent on USPS delays (also outlined on our website and available for review on the USPS website). Again, our apologies for any confusion and we appreciate your business.