I ordered tickets for a show in Aruba and they sent tickets for the wrong date... I called to have them resend my tickets with the correct date and they said they could not help me. They told me to contact the event planner but would not tell me who the event planner was or how to contact them. They gave me so so many stories and did nothing nothing for me... I will NEVER do any business with Eventbrite... BUYER BEWARE!