Ray S.

Me and a buddy decided we needed to seek advertising for our business. We shopped and compared who we were going to spend our advertising budget with. (YP, Home Advisers, Angie's List, or Google Ad words). We decide to go with YP because they offered us mobile and desktop advertising on a 6 month contract for a good price that covered a lot of area in our state.(Said for my service provided they get about 200-300 calls in my area per month) Once signed up and a week passed we had no calls or visits to our website. So I called my Sales Rep. Chadwick Saxxon to make sure everything was good on my advertising an make sure that I wasn't missing something. He said no it is just been a bad week to give it another week and then we will talk about credits and what we can do to make it better. So we waited another week. Still no call so I call Chadwick again. He said it is unusual not to have even one call with so many of there "impressions" on my advertising. He gets me in contact with a gentleman who is supposed to be his supervisor "Kirby". This guy tells me that my profile needs work because sum program gave my page a 45% on the content of my profile. So I go and fill out every box I can and wait another week. This week I received a call about sum order of aloe vera plants. I run a Roofing Company so it was a call not meant for me at all. After another week passes I call again and now I'm agitated because we have spent our money on advertising and it is getting us nowhere. I get a hold of Kirby and he says my profile needs more pictures than the three that are on there and that has to be the reason why I am not getting calls. So he says he will add sum stock photos and call me Monday to let me know how it looks. That was two weeks ago and I have called 3 times left Voice Messages every time. As well as filled a complaint and order to cancel my service with them. They have also more than double charged me this month for services on there Auto pay program conveniently the day after my cancel request.
Update: Kirby is not Chadwick's manager it is a guy named Marco, more lies from YP being uncovered