Ordered the West Wing Box set on Jan. 5, with a bonus free dvd. On Jan. 18, no shipment, not even an order acknowledgment. I wrote to them via their site feedback. Received message on Jan. 19 that my order had been approved (what? I had paid via PayPal 14 days prior!) and I would receive an email when the order had shipped. On Jan. 25, having received no further email from them, I wrote to cancel the order and refund my money and initiated the non-delivered process with PayPal. As far as I am concerned, this is nothing but a foreign scam site. Might as well have sent my money to the Nigerian prince...