RaysBody S.

When we ordered the cover we were promised same day shipping and that the product was in stock, we even paid for overnight shipping. Since this order was placed at 10am we were expecting it to ship same day. This did not happen, it was not shipped till 5pm the next business day and then took 2 days to arrive at our location. When we contacted the company about this we were refunded the shipping right away. Then we were given the run around about returning the package that we no longer wanted. We were told by a manager that we should except the package and then message them. They would send us a return label and refund the cost of the product. We did that, then we were told by the company that we never should have accepted the package and that now we were responsible for taking the package back to FED EX. For 2 weeks we repeatedly reached out to the company trying to contact a manager and were told that there apparently is never one on shift. We ended up taking the package back to FED EX without any communication from the manager that we were repeatedly told was receiving our messages.