Items didn't fit. Sent email requesting return instructions/info same day I received the items. Received an email 2 days later asking me to keep the four items I purchased, I paid $132.00 for them, and they would give me a refund of $30.00. My reply was no I want a full refund. Then received another email asking if I would take $60.00 as a refund and keep the items. Still no instructions on how to return. Finally got the instructions. Mailed items out just waiting for the refund now.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!