Terrible company.
I ordered two tops. One was a different shape than the photo online and the other wasn't even finished and it had overlocking tails hanging out of five of the seams.
After many many many emails back and forward with their complaint system I gave up. They would not refund unless I posted the items back to China. The tops were so cheap it wasn't worth it and I should have known something was wrong when I noted the tops were so cheap.
Don't assume the clothes will be of any kind of quality and will arrive in any kind of normal timing (one was missing and I had to contact them about that too) and customer service is annoyingly patronising.
Edit: After I'm guessing over 20 emails and after posting my issue on sites like this and on facebook with negative (but honest) reviews they finally agreed to return my money. It took months and threats and I gave up a few times. It was only about $20 but it was the annoying principle plus the patronising responses that made me want to keep going.
We are so sorry to here that, there must be some misunderstanding between us. We are sorry for that happened and are fully committed to resolving it to your satisfaction. We will be very appreciate it that if you can tell us your full order number(invoice ID, it start with Z or ZZ and there are 16 numbers), we will deal with it for you.
Best Regards
Rosegal Customer Service