Rebecca N.

I am in the same boat. Purchased a bed for my dementia mother on 1/4/2016. Very nice, helpful person on the line. Said order would come in for weeks. Filed complaint with the BBB 1/26/2016 with not much help but, again, nice folks. Feel like there are really no other options. Out $1,500.00. Credit card company didn't think they could do anything. Pretty amazing you can pull such an interstate financial fraud with no follow through with any State or local agency. Pretty frustrated. Targeting folks that can't advocate for themselves and family/care givers stretched to the limit. Trying putting time into going after this but ran out of stream and needed to move on. Would love to have them charged whether we get our money back or not.