Rebecca R.

I have never dealt with more unhelpful customer service. A friend purchased $400 worth of gifts for me and there was no mechanism to return those gifts without her being alerted to the fact that I was returning them and there was no way to provide me with a store credit or allow me to exchange. The woman from customer service was not helpful and was flat out rude and could not elevate my call to her boss. What kind of business does not offer a way to exchange or return gifts for store credit? After this experience, I don't even want the store credit because a business that runs like this is sure to go under. Don't shop here or waste your money.