We ordered from Backmarket the first time when my son was ready for his first smartphone. Backmarket's site makes it easy to search and filter the results to find just what you are looking for. We've found that their representations about the appearance of the products they sell are well described and accurate. We were happy enough with our first purchase for me to buy a laptop from them. Again, the robust search and filter capabilities helped me find several laptops that met my very stringent guidelines! Backmarket purchases have a 12 month warranty, which is the same as I'd get if I purchased new. I just bought a 2021 model laptop that normally would cost $1100-$1200, for $659 in excellent refurbished condition. I'm pretty happy right now!